Privacy Policy

Last updated: June 2026  ·  New Trail Design LLC  ·  Greensburg, Indiana

New Trail Design LLC ("we," "us," or "our") operates the website at newtraildesign.com and provides custom software design and development services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

Information you provide directly

When you fill out our project intake form or contact us, we may collect:

• Your name and the name of your business
• Your email address and phone number
• A description of your project and business needs
• A username and password you create for our client portal
• Any other information you choose to share with us

Payment information

We use Square to process payments. We do not collect, store, or have access to your credit card number or banking details. All payment information is handled directly by Square. Please review Square's Privacy Policy for details on how they handle your payment data.

Information collected automatically

Our website may collect standard web traffic information such as your browser type, pages visited, and approximate location. This data is collected in aggregate and is not linked to your personal identity.

2. How We Use Your Information

We use the information we collect to:

• Respond to your project inquiry and communicate with you about your project
• Create and manage your client account and portal access
• Send invoices, billing notifications, and payment reminders through Square
• Provide project status updates and support
• Improve our services and website

We do not sell your personal information to third parties. We do not use your information for advertising purposes.

3. How We Store Your Information

Your project information and portal credentials are stored in Google Firebase Realtime Database, a cloud service operated by Google LLC. Data is stored securely and access is restricted. Please review Google's Privacy Policy for information on Firebase data handling.

We retain your information for the duration of our business relationship and for a reasonable period afterward for record-keeping purposes. You may request deletion of your data at any time by contacting us.

4. Third-Party Services

We use the following third-party services in the course of operating our business and website:

• Square — payment processing and invoicing
• Google Firebase — database and data storage
• Web3Forms — form submission and email notification
• Cloudflare — hosting and backend infrastructure
• Google Fonts — typeface delivery

Each of these services has its own privacy policy governing how they handle data. We only share information with these services to the extent necessary to provide our services to you.

5. Cookies

Our website uses session storage (not persistent cookies) to keep you logged in to your client portal during a browser session. This data is cleared when you close your browser or log out. We do not use tracking cookies or advertising cookies.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to communications at any time

To exercise any of these rights, contact us at tyler@newtraildesign.com.

7. Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will promptly delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

9. Contact Us